Frequently Asked Umbrella Company Questions | Plus

How does Plus differ from other Umbrella providers?

As the UK’s most cost effective traditional Umbrella solution, Plus provides the best returns for both agency and contractor –  without compromising on service.

For only £7.50 per week, contractors get optimum returns, hassle free employment, full employment rights from a solution which is fully insured and fully compliant. All this without any hidden costs.

What’s more, agencies benefit from a fully employed and insured workforce on a compliant future-proof solution – one that is much more commercially viable than any other service currently available in the market.

How can you offer Plus at a low price and still maintain quality service?

Plus is supported by the largest payroll provider in the UK who currently process or act for tens of thousands of contractors. With a global infrastructure, highly robust and scalable technologies and over 300 specialists worldwide, they are able to pass on the savings they make through their economies of scale to you.

Would there be additional charges aside from the weekly fee?

No. Plus is priced at the industry leading margin of just £7.50 per week. The service has been specifically designed so that it is free to join and free to leave. Not only this, contractors receive free faster payments and free insurances as part of the package.

How can our agency offer Plus to our contractors?

Our dedicated implementation team will project manage the on-boarding process of contractors alongside a highly-skilled telesales team.
This a simple, hassle-free process allows contractors to transfer to Plus with ease and speed.
Simply contact our new business team for more information on +44 (0)3333 110 222.

What is Ers NI and why am I paying it?

Ers NI (Employers National Insurance) is the National Insurance contribution made by employers for every payment they make to an employee. Plus recover within their margin the cost of Ers NIC from all workers engaged on to the Plus scheme. This is itemised on the payslip alongside the remaining margin retained by Plus.

Typically agencies increase the contract rate to Umbrella Contractors to cover this cost.

I am over 65, why am I still paying National Insurance?

If you are over 65 you should not be paying Employees National Insurance. However, employers are still required to pay National Insurance regardless of the age of the employee so Ers NIC is still recovered in our margin.

Why am I paying fees for you to process my pay?

You are not paying Plus to pay your wages. We take a margin for employing you and supplying your services to your agency. Margin covers

 

How do I find out how much holiday I’ve accrued?

You receive statutory holiday pay every week in respect of your entitlement to paid leave. This is shown as SHP on your payslip. SHP is currently 12.07% of your pay rate.

Why is my basic rate on the second half of the page so much lower than my contract rate?

Your contract rate is the rate you have agreed that the agency will pay for your services. Your pay rate is the contract rate less our margin, less Ers NIC and less SHP as is set out in both your contract and your assignment schedule.

I have been off sick for 3 days why I have not received payment?

As an employee you are entitled to statutory sick pay (SSP). SSP is paid when the employee is sick for 4 days in a row. You start receiving SSP from the fourth day (if you normally work that day) as the first three are so called ‘waiting days’ or ‘qualifying days’

I don’t want my holiday pay paid to me each time I receive wages. I want it to be paid once I’ve taken holiday, is this possible?

All Plus employees receive a payment of their holiday entitlement each time you are paid. This is consistent with all traditional Umbrella operations and there is no alternative method for the payment of SHP.